![]() Your recipient can receive monthly M-PESA statements easily and conveniently. How to receive M-PESA Statements on E-Mail The agent will then give the cash which your recipient should count and they will need to sign a Log Book which is a record of M-PESA transactions done in that store.Both the agent and the customer will receive an SMS confirming the transaction.The agent will enter the 'one time code' that is displayed on the customer's SMS.Give their phone number and show original ID.Present the SMS containing the M-PESA voucher number (notification confirming receipt of cash).If they are a Non-Registered Customer, they will need to go to an M-PESA Agent and: They will receive an SMS confirming the transaction.They will receive a screenshot with the above transaction details, confirm they are correct then Press OK.Enter the Agent number, the amount they wish to withdraw and their PIN. ![]()
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